WhatsApp to allow business accounts

Whatsapp

The app will help customers with useful information such as a business description, email or store addresses and website. Whatsapp says that their business app is mainly designed for large businesses with a global customer base - like airlines, e-commerce sites, and banks. After this verification, those businesses will be listed as "Confirmed accounts" and you'll see a green checkmark against their names on WhatsApp. There will also be access to message statistics so businesses can review what is working for them.

WhatsApp Business is now available from the Play Store in the US, UK, Italy, Mexico, and Indonesia.

WhatsApp is king of the messenger apps, with over a billion daily users.




It will also help one save time with smart messaging tools, such as quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to a business, and away messages that let them know one is busy. On the flip side, if you want to get in touch with a company, you needn't download anything - just message them through the regular WhatsApp. "For example, by making it easier for businesses to respond to customers, separating customer and personal messages, and creating an official presence". According to WhatsApp, the new app is meant to reflect the way people already use its service. The application isn't that different from the original in terms of UI, but adds a number of business-related features to make interacting with consumers a lot easier than before. The company quoted a study that showed how over 80 percent of small businesses in India and Brazil say WhatsApp helps them both communicate with customers and grow their business (Morning Consult study).

WhatsApp had earlier stated that it is important to serve businesses as they heavily rely on the platform to communicate with their customers. But given that WhatsApp was courteous enough at showing some level of importance towards India in their blog post, we are expecting the app to launch in India in the coming weeks anyway. No word on when the iOS version will launch.

WhatsApp Business is now available to small business owners in the U.S., the U.K., Mexico Italy and Indonesia.

Related news:

Hot News

isis-killer-beheading-video-story-top Colin Firth vows never to work with Woody Allen again
Jan 20, 2018 - 05:23
He gave me one of my first significant roles in film for which I have always been grateful, it was one day in my hometown - easy. Woody Allen with wife, Soon-Yi Previn, is maintaining his innocence on accusations he molested daughter Dylan Farrow .

isis-killer-beheading-video-story-top Koreas to march under unification flag at Winter Olympics
Jan 19, 2018 - 02:44
But the talks collapsed and the North bombed a South Korean passenger jet in 1987 in an attempt to disrupt the games in the South. In fact, they have teamed up nine other times , including the Summer Olympics in 2000 and 2004 and the Winter Olympics in 2006.

isis-killer-beheading-video-story-top Years After 26/11, Moshe Holtzberg Returns To Chabad House In Mumbai
Jan 18, 2018 - 13:58
Moshe was invited to visit his former home by Indian Prime Minister Narenda Modi during the latter's visit to Israel in July. Moshe's father Rabbi Gavriel Holtzberg and mother Rivka were killed at the Nariman House during the attacks.

isis-killer-beheading-video-story-top 'New California' declares independence from California, wants to be 51st state
Jan 18, 2018 - 13:56
Members of the New California State movement have also proposed a flag from Sutter County which has been posted on their website . Because of this, it's safe to assume that the areas included in New California would be taxed at lower rates.

isis-killer-beheading-video-story-top Turkey deployed 10 tanks to Syrian border
Jan 18, 2018 - 13:52
The prime minister noted that Turkey will do everything necessary to ensure security of its territory and Ankara has every right to do so.

isis-killer-beheading-video-story-top Four Pakistani soldiers martyred in Indian cross-border shelling
Jan 17, 2018 - 03:00
Three Indian soldiers were also killed and a few others wounded when Pakistani forces retaliated, the military's media wing said. Defence spokesman, Colonel N N Joshi said they don't have any information about the incident.

isis-killer-beheading-video-story-top Arsenal attacker 'likely' to leave the club this week - Everton favourites
Jan 17, 2018 - 02:59
True, there have injury concerns, but when the Englishman has featured for the North London outfit, he has not always done well. This season, he has made just six Premier League appearances for the Gunners, out of which none have been starts.

isis-killer-beheading-video-story-top Trump Spars with Newspaper over Relationship with N. Korea's Kim
Jan 17, 2018 - 02:57
Gabbard said she was particularly angry that the people of Hawai'i and the country live with the fear of a missile attack at all. But Rasiulis cautioned against "spouting rainbows" and putting too much "political veneer" on the tough days ahead.

isis-killer-beheading-video-story-top Is Your Portrait Stored in Any of World's Top Museums? Ask Google
Jan 17, 2018 - 02:57
The Google Arts & Culture app - which boasts a feature matching selfies to museum portraits - has gone wildly viral. Google wouldn't comment on when the app will begin showing up in those states and internationally.

isis-killer-beheading-video-story-top Here's When Ford Will Release Its Limited Edition Mustang Bullitt
Jan 17, 2018 - 02:56
It comes with active valve performance exhaust system, open air induction system and the intake manifold Shelby Mustang GT350. In the movie, Frank drove a 1968 Ford Mustang Fastback GT which had nothing particularly exciting about it.

isis-killer-beheading-video-story-top Cranberries Singer Dolores O'Riordan Dies At 46
Jan 16, 2018 - 01:10
She was known for her mezzo-soprano voice, yodeling and most of all, for her strong Limerick accent. It threw into question what a voice could sound like in that context of Rock.

isis-killer-beheading-video-story-top Super Sunday: Salah fit to face Manchester City
Jan 15, 2018 - 00:26
Chelsea manager but the Blues were unable to match Liverpool's offer and they also knew the 26-year-old was more keen on Anfield . Liverpool could remain unbeaten in their opening 12 home matches of a Premier League season for the first time since 2011-12.

isis-killer-beheading-video-story-top Trump Lawyer Releases Letter From Porn Star Denying Affair With POTUS
Jan 15, 2018 - 00:22
Text messages provided to The Times by Weisberg show him asking her about the details of the arrangement. However, he said, "Attorney-client privilege prohibits me from commenting on my clients" legal matters'.

isis-killer-beheading-video-story-top Kerber reaches Sydney semis, Giorgi ousts Radwanska
Jan 15, 2018 - 00:22
Kerber drops just two sets throughout her week in Sydney . Barty though does have what it takes to defeat Kerber. Actually, I'm looking forward for the final.

isis-killer-beheading-video-story-top Deal, coastal Georgia officials raise concerns about offshore drilling
Jan 15, 2018 - 00:07
Zinke said Trump had directed him to " take into consideration the local and state voice " in deciding policy. Now, other states want to be added to the no-drill list.