Lightning strike believed to cause damage to Telstra cables in regional NSW

Telstra Network Issues Cause 000 To Go Down New Number To Dial In Case Of Emergency

Telstra fibre fix crew are on site at cable pit east of Orange, NSW, after a suspected lightning strike caused this morning's Telstra outage.

Vodafone said in a tweet that NSW Police had advised people to call 131 444 if they needed to contact emergency services.

Telstra posted a photo of the cable pit on social media on Friday, saying it had "significant fire damage consistent with lightning strike".

"We are working to restore services as quickly as possible and are sorry for service interruptions", the spokesman said.

The outage mostly affected NSW but there were some interruptions in Victoria, South Australia and WA.




People across the country are having major troubles trying to get through to Emergency Services this morning due to a serious Telstra technical issue. Have you had trouble getting through to the emergency services this morning?

"The police have been able to rapidly ensure we have enough staff to handle those calls, and divert and dispatch calls for assistance to all the agencies".

The company was forced to issue an apology on Tuesday after an outage to the 4G network left customers unable to make or receive calls.

According to Telstra, the cut cable caused "intermittent mobile voice connection interruptions" across the four states, including to 000.

She said the emergency call service was provided by Telstra under contract to the federal government.

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